Cryptocurrency deposits are lightning fast most of the time. This article will assist in getting you back in the action if there is a delay in your deposit.

There are a few very rare reasons which can cause a delay in incoming cryptocurrency deposits, there is no need to panic! Below is the most likely causes and how to solve the problem!

Crypto Network Congestion Delays:

Delays in cryptocurrency deposits are often due to congestion on the blockchain network. This congestion can slow down transaction processing times, ranging from a few minutes to a few hours, depending on the network's congestion level and the specific blockchain or cryptocurrency you're using.
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​Transaction Fees:
Delays might also stem from the transaction fees associated with some cryptocurrencies. If the transaction fee paid is too low, it might take longer for the transaction to be confirmed and processed by the network.

Incorrect Wallet Address/Tag:

A common mistake is sending your cryptocurrency to the wrong wallet address or forgetting to include the correct tag/identifier. This can result in the transaction being directed to the wrong address or the recipient's wallet being unable to process it. This is especially common with XRP, if this occurs please contact our live support for assistance.

If you are experiencing a delay in your deposit, please contact our live support and they will be ready to assist!