In most occasions support will ask for a ticket ID of your bet so that they can help you if you have any issues with your bet.
Finding ticket ID of your bet is very easy, just follow these couple of steps:
Find the 'My Bets' section in the left hand side menu which is located in the sports category.
After you open 'My Bets', find the bet that you need the ticket ID for. It is here at the bottom of the slip that you